Privacy Policy

Privacy Policy

At Luciano Gobbo, we value your privacy and are committed to handling your personal information responsibly.
This policy describes how we collect, use, and protect your data when you visit our website or make a purchase.

1. Information We Collect

We collect only the information necessary to process your order, provide support, and improve your shopping experience.
This may include:
• Name, billing, and shipping addresses
• Email address and phone number
• Order details and purchase history
• Payment information (processed securely by Shopify Payments)

We do not store your full payment details. All payment information is encrypted and processed directly by Shopify on its secure servers.

2. How We Use Your Information

Your personal information is used only for purposes directly related to your shopping experience, including:
• Fulfilling and shipping orders
• Communicating about your purchase or returns
• Providing customer care and service updates
• Sending optional marketing communications, if you have opted in

You may unsubscribe from marketing emails at any time using the link provided in each message.

3. Data Protection and Security

Our website is hosted on the Shopify platform, which provides enterprise-grade security, encrypted data storage, and SSL (Secure Socket Layer) protection for all online transactions.

While we rely on Shopify’s systems to safeguard your information, no internet transmission is entirely risk-free. We cannot guarantee absolute protection against all unauthorized access, but we use trusted and reputable infrastructure to minimize risk.

4. Cookies and Tracking

We use cookies to personalize your browsing experience, remember cart items, and measure website performance.
Cookies do not store payment or sensitive personal data.
You may disable cookies in your browser settings, but some website features may not function properly.

5. Third-Party Services

Some third-party services (such as payment processors and analytics providers) may collect limited data necessary to perform their functions.
These providers operate under their own privacy policies.
We encourage you to review Shopify’s Privacy Policy for details on data handling within their systems:
🔗 https://www.shopify.com/legal/privacy

6. Data Retention

We retain order-related information only as long as required by tax, accounting, or legal obligations.
Personal data used for marketing is kept until you unsubscribe or request deletion.

7. Your Rights (United States)

Depending on your state of residence, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your data
• Opt out of receiving marketing communications

To exercise these rights, contact us at contact@lucianogobbo.com

We may require proof of identity to verify your request.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
The date of the latest revision will always be indicated at the top of this page.

9. Contact

For questions or concerns about your personal information or this Privacy Policy, please contact:
📧 contact@lucianogobbo.com